Physical Therapy Chicago In Motion Frequently Asked Questions -FAQ’S

We understand that you may have questions about your visit to In Motion. Below you will find some questions and answers regarding our location and physical therapists.

If you have any further questions or you simply want to talk to a physical therapist. then you can fill in the form below or simply contact us for further advice.

No, the State of Illinois now offers direct access for physical therapy services, which means that a prescription is no longer needed from your doctor. Please see Direct Access for more details.

The cost of treatment will vary depending on a few factors including the type of treatment provided each visit, whether you choose to go through insurance or self-pay, and your individual insurance plan benefits. We will be happy to contact your insurance provider and verify your benefits prior to your initial visit.

If you do not have health insurance or plan to self-pay for our services, we will provide you with a "Good Faith Estimate" of our costs when you schedule at least 3 days in advance. If you would like to request a Good Faith Estimate before scheduling, please call our office or email us at

Most insurance plans have some level of physical therapy benefits. We accept most PPO plans and are In-Network with BCBS and Medicare and out of network with United Healthcare, Aetna, and Cigna. We do not accept HMO plans or Medicaid at this time.

We will be happy to contact your insurance provider and verify your benefits prior to initiating care with us. We also recommend that you contact your insurance company as well, as there is value in advocating on your own behalf.

Wear loose, comfortable clothing. For shoulder or neck problems, tank tops are preferred and for lower body injuries, shorts and tennis shoes are preferred.

Please arrive at least 15 minutes early to fill out initial paperwork, if you do not do so prior to the visit. You may download the PDF version of the forms on the website under Patient Forms. Bring your ID, insurance card and MD prescription (if applicable), and a credit card with you.

Our goal is to return you as soon as possible to the activities you love and therefore don’t set time limits on patient appointments. Recovery time for each condition and person is different. However, sessions typically last for a duration of 60-75 minutes.

In today’s market, many physical therapy clinics have become overloaded with one therapist treating up to 3-4 patients at a time while utilizing “techs” to assist with patient care. This model does not facilitate optimal results.

Here at In Motion Physical Therapy, we prioritize individualized care, progressing you at each visit, as appropriate. You will work with the same skilled physical therapist every visit to ensure continuity of care. In addition, you will be given easy access to your clinician if you have questions during the course of your treatment.

Yes, metered street parking ($2/hour) is available in front of the clinic on N. Lincoln Ave and there are also non-permitted side streets within a block from the clinic that allow free parking from 9 am to 6 pm.

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